How much email volume can it handle?

Tested in production from 50 to 500 emails per day per inbox. Higher volumes possible with sharded routing.

Does it work in Finnish?

Yes. Tested in production with Finnish-language inboxes across multiple Wicflow clients.

How long until 80% autonomy?

Typically 60 to 90 days. First 30 days around 50-60% while the agent learns your specific cases.

Can it integrate with our existing CRM?

Yes. Built integrations for Twenty, HubSpot, Pipedrive, Salesforce. Custom CRMs add €500-€1,500.

Build: €4,500 to €9,000 one-off. Retainer: €1,500 to €3,500 per month.

AI agent

Operations Agent. AI that runs your inbox while you sleep.

An autonomous operations agent that reads every incoming email, drafts replies in your voice, syncs your CRM, parses attachments, and routes to the right person. From €4,500.

Bottom line

Ten to twenty hours of inbox work per team member per week — gone. The agent reads, classifies, drafts, and routes. You approve. Most clients run at 60-80% inbox autonomy within 60 days.

What the Operations Agent does

Reads your shared inbox, classifies every message, drafts a reply in your team's voice, updates your CRM, and routes the email to the right person. Ten to twenty hours of weekly inbox work compress to under one hour of approval clicks.

What it handles

Inbox triage. Every incoming email gets read, classified (RFQ, support, billing, spam), and routed.
Auto-draft replies. For RFQs, the agent pulls your pricelist, reads attachments (PDFs, photos, blueprints), and writes a quote draft.
CRM enrichment. Twenty or HubSpot updated automatically: new contact, new opportunity, status updates, notes from email content.
Calendar coordination. Meeting requests scheduled with Cal.com link. No back-and-forth threads.
Document extraction. Invoices, receipts, contracts parsed and sent to bookkeeping (Procountor, Visma, Holvi).
Follow-up automation. Stale opportunities nudged. Won deals trigger onboarding. Lost deals get a 90-day re-engagement.

Technical stack

Gmail API or Microsoft Graph for inbox access
Claude 3.5 Sonnet for classification and drafting
Claude Vision or GPT-4o for PDF and image parsing
n8n flows for routing and orchestration
Twenty, HubSpot, or Pipedrive for pipeline updates
Supabase for memory and learning loop

Typical results

60 to 80% of incoming email handled without human action
Response time on customer emails: from 4 to 8 hours down to under 10 minutes
Time saved per team member: 8 to 15 hours per week
For a 4-person team, roughly €4,000 to €5,500 of recovered cost per month

Pricing

Build: €4 500 - €9 000 one-off depending on number of inbox types and integrations.

Retainer: €1 500 - €3 500/month for ongoing optimization and new use cases added monthly.

Pass-through (Claude API, n8n cloud): €120 - €350/month.

Want to see the Operations Agent in action?

20 minutes, your real inbox, an honest call on what would automate and what would not. No pitch.

Book a strategy call →