How we handle your data.

Who is responsible

Wicflow Oy (business ID 3590597-7), Helsinki, Finland. Email info@wicflow.com, phone +358 45 333 9413.

No tracking

The site uses no analytics, advertising or tracking cookies, and its fonts are served from our own server. The chat on the site answers from ready-made answers in your browser: what you type there isn't sent anywhere or saved.

The contact form

When you send the form, we receive your name, email address and company, what you choose and write in the form (your interest, revenue range, phone number if you give it and your message), and the page and language you sent it from. We save the message on our server and email it to our team so that Felix can answer you.

Legal basis: our legitimate interest in answering your enquiry, and steps you ask for before a possible contract (GDPR Article 6(1)(f) and (b)).

Booking a demo

Bookings are made in our own scheduling service at cal.wicflow.com. You give your name, email address and anything you want to add, and you choose a time. The meeting is added to Felix's calendar, and you get the confirmation and meeting link by email. While you book, the calendar may store what it needs to work in your browser. Legal basis: steps you ask for before a possible contract (Article 6(1)(b)).

Technical logs

Like any website, our server records technical details of each request (IP address, time, the page and your browser) to keep the site working and secure. These logs are kept only for a short time. Legal basis: our legitimate interest in a secure, working site (Article 6(1)(f)).

Who processes the data for us

• Hostinger: the server in the EU that runs the site, the form and the booking service.
• Google Workspace (Google Ireland Ltd.): our email and calendars.
• Resend: delivers the form's email to our inbox.

We don't sell your data or use it for advertising. If a provider processes data outside the EU/EEA, we rely on the safeguards the GDPR requires, such as the European Commission's standard contractual clauses.

How long we keep it

• Enquiries and bookings: up to 24 months after our last contact, unless you become a customer.
• Customer data: for as long as the customer relationship lasts, and accounting records for as long as Finnish accounting law requires.
• Technical logs: a short time, after which they are deleted automatically.

Your rights

You can ask to see the data we hold about you, have it corrected or deleted, restrict or object to its processing, and get it in a machine-readable form. Email info@wicflow.com and we will answer within one month.

If you think we handle your data against the GDPR, you can complain to the Office of the Data Protection Ombudsman in Finland: tietosuoja.fi, tietosuoja@om.fi, Lintulahdenkuja 4, 00530 Helsinki.

Changes

When the way we handle data changes, we update this page. The date at the top shows the latest version.